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Invisible Arduino: Dell machine doesn't detect and won't load driver

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I've plugged in an Arduino Leonardo board to three different USB ports, the machine won't recognize it. Rebooting (including Safe Mode) hasn't helped. I've tried to "Add a Device" (it seems only network and Bluetooth devices are worthy of notice) to no avail. What can I do to make this work? (Aside from standing on my head and stacking BBs?)

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